Privacy Policy

Introduction

Foodspace is an administrative tool for professional users managing orders for their web shop. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app. We comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) and Apple's guidelines, to ensure your data is handled responsibly and transparently.

By using our app, you agree to the collection and processing of your information as described in this policy. If you have any questions, please see our contact information below.

Information We Collect

To provide the functionality of the app, we may collect the following types of information:

User Account Information:

  • Name, email address, and phone number provided by your organization to set up and manage your user account.

  • Role or access level within the organization (eg, admin, manager).

Operational Data:

  • Logs of actions performed within the app (eg, order updates, user activity) for auditing purposes.

Device and Usage Data:

  • Information about the device used to access the app, such as operating system, app version, and IP address.

  • Usage patterns within the app to improve functionality and user experience.

We collect this data either directly from you or through your organisation.

How We Use Your Information

We process your personal and operational data for the following purposes:

1 - To Provide and Manage App Features:

  • Enable secure login and user management.

  • Facilitate order management, updates, and related operations.

2 - To Ensure Security and Compliance:

  • Monitor activity within the app to detect and prevent unauthorized access or misuse.

  • Comply with applicable legal or contractual obligations.

3 - To Improve the App:

  • Analyze usage trends and app performance for enhancements.

Sharing Your Information

We only share your information with third parties when necessary to support the app's functionality:

  • Your Organization: Data related to your activities within the app may be visible to your organization for operational and auditing purposes.

  • Service Providers: For hosting, data storage, and technical support.

  • Legal Compliance: We may disclose data if required by law or to enforce our terms of use.

All partners are required to comply with our privacy standards and use your data solely for agreed-upon purposes.

Data Retention and Deletion

We retain your personal and operational data for as long as necessary to support the app's functionality or as required by your organization or applicable laws:

  • User Account Information: Stored until your account is deactivated by your organization or upon request.

  • Operational Data: Retained as required by your organization or relevant regulations.

  • Logs and Usage Data: Retained for auditing and security purposes for a reasonable period or as required by law.

Your Rights

As a user of this app, you have the right to:

  • Access the personal information we store about you.

  • Request corrections to inaccurate or outdated data.

  • Request deletion of your personal data, subject to approval by your organization.

  • Restrict or object to the processing of your data in certain circumstances.

To exercise these rights, please contact us at post@foodspace.no or reach out to your organisation's administrator.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be communicated through the app or directly by your organization.

Contact Information

If you have questions about this Privacy Policy or how your data is handled, you can contact us:

Email: post@foodspace.no

Address: Cake it easy AS, Lilletorget 1, 0184 Oslo, Norway

Organization Number: 996 301 036 VAT